Acn Canada
Acn Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acn Canada has 1.8 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Acn Canada to a friend or colleague.
- Rating Distribution
Pros: Fantastic company very happy with the service, Affordable if you are looking for cheap internet, Good-to-great service.
Cons: Terrible service, And slow speed internet, Lack of fast service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acn Canada has 1.8 star rating based on 44 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Acn Canada to a friend or colleague.
- Rating Distribution
Pros: Fantastic company very happy with the service, Affordable if you are looking for cheap internet, Good-to-great service.
Cons: Terrible service, And slow speed internet, Lack of fast service.Recent recommendations regarding this business are as follows: "Don’t bother", "to get an assistance as soon as possible", "Excellent", "Do not sign up for it", "0".
Most users ask Acn Canada for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
No service
User's recommendation: Don’t bother
To unsubscribe my account
non,i had a lever rc
my online store is ; www.steveclub.acn.com.and my achèvement is five points.unfortunately my mentor did not get much time to train me that is why i need to left
not far about this business, i was disappointed about this business
User's recommendation: to get an assistance as soon as possible
My land phone +141******** is out of order since several months . Can you look into this and help me in this issue . Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrès bon service
User's recommendation: Excellent
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Toronto, OntarioHidden fees and charges
Worst internet provider ever. I have been a customer for 5 years (internet was for my moms place, I have a different provider myself), had some issues with service and internet speed would drop but was ok.
6 month ago I decided to upgrade to unlimited and better speed, ordered a new modem from Flash, installed it and mom was happy with it. Unfortunately my mom passed away and I no longer needed internet at her place so I canceled the service to realize that I am now charged 100$ fee for early cancelation? Like what? Are you serious?
Nothing changed on the account, just better speed. So what can I say - screw you Flash Service. I know I won't be able to get my money back, but I will make sure non of my friends or family will become your customer. So easy to calculate - you gained 100 but lost 1000.
Good job. Enjoy it.
User's recommendation: Do not sign up for it
They do not deserve a rating I am so disgusted with this company it is a pyramid scam I cannot believe they have been in business this month definitely the worst experience ever
Horrible company
Horrible do not use this company! First they tell me I am eligible for their high speed internet services.
Made me pay for the shipping and handling for the modem and service fees. About a week later they tell me that I am no longer eligible for their internet services and ask me to return the modem or my credit card will be charged. I returned the modem back received an email saying I will be refunded. No refund came in.
After a month of trying to reach customer service they tell me they do not refund for shipping/handling and service fees. TOOK MY MONEY AND NO SERVICE AND NO REFUND!! DO NOT USE THIS COMPANY. Bell is more expensive but it is so because they work and are a legit business.
Even Explornet is better than this company. YOU'VE BEEN WARNED
Service
- Very few
- Lack of fast service
Preferred solution: Let the company propose a solution
User's recommendation: Don't deal with ACN
To let people know
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBig Disappointment
I've used ACN Flash services for about a year now and I regret choosing to go with these guys for internet service. Connection often dips to a low of 0.5 mbps (on a supposedly 100 mbps plan) and customer service is absolutely terrible.
Tried to do a service move with these guys and it took them about a month to send a technician to my place to set up the internet (they even charged me for the non-existent internet service for the whole month). I eventually had to cancel my term with these guys because they started charging me P.S.T on top of my bill(I currently live in Alberta) and, when I called customer service, they said they had no control over taxes charged onto accounts and they could not help me in any way (I asked if there was anyone I could talk to regarding this issue but they just gave me a No).
I hope this review helps to prevent whole lot of headache for some people and maybe give these guys a wake up call to improve their services.
- Affordable if you are looking for cheap internet
- Terrible service
- Will not give you the advertised internet speed
Preferred solution: Let the company propose a solution
User's recommendation: Consider other service providers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Early shut off of internet
LEFT THESE FRAUDSTERS.
- Fantastic company very happy with the service
Preferred solution: THAT THE COMPANY GO TO ***
User's recommendation: DO NOT GO WITH THESE FRAUDSTERS
I want my refund
Preferred solution: Full refund
User's recommendation: more person to person talking
Hello , the chat support is not helping that is why I am here
Bad service
User's recommendation: Is not good company
Poor ustomer service and not help full technician
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not recommend this service to anybody!!
- Terrible service
- And slow speed internet
Preferred solution: Full refund
About
, ,
ACN Canada is a company that specializes in providing a wide range of business services. The company was founded in 1993 and its corporate office is located in Montreal, Quebec. ACN Canada offers a wide range of service packages that include phone service, natural gas and electricity services and many more. Also, the company provides a wide range of residential services. ACN Canada also offers a large number of home services such as high speed internet, technical support, home security and automation services etc. Moreover, the company supports clients by helping with credit processing.
Acn Canada is ranked 381 out of 2029 in Telecommunications category
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When you upgrade you are subjected to an EFT depending on the vendor that is supplying you internet. You can send the DC of your mom via email Naflashservices@***.com with a request to waive that ETF if that bill is under her name.